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Child Support
in Texas

 



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The following is an article that was featured in the October 2014 issue of the Texes Inmate Newspaper "The ECHO".   Special thanks to our contact for providing us with this article.


Attorney General Child Support Checklist

Six ways to get straight with child support: A checklist for parents reentering the community after incarceration

As the official child support enforcement agency for the State of Texas, the Office of the Attorney General is responsible for providing services to parents who wish to obtain or provide support for their children. The child support system can be complex. Parents who are transitioning to the community after a period of incarceration may not know who to contact about paternity and child support issues, what information to provide, or how to begin paying the child support arrears that accrued while they were incarcerated. This checklist is a good starting point for parents who are getting ready to return to the community.

  1. Make Child Support Payments
    • Pay the full amount of child support you owe for the month, or make a good faith effort to pay as much as you can toward supporting your children.

    • Pay by mail at:

      Texas SDU,
      P.O. Box 659791,
      San Antonio TX 78265


    • Pay in person using cash:
    • For additional payment methods, visit the child support section of www.texasattorneygeneral.gov select "Parents & Guardians" and scroll to "Other Important Links for Parents".

  2. Make Contact
    • PHONE - Speak with a child support representative by calling toll free (800) 252-8014. If you are deaf or head of hearing, call Relay Texas toll free 7-1-1 or (800) 735-2989.

    • ONLINE - Log in to Child Support Interactive if you have questions about your case. Either click the previous link or go to the "Child Support" section of www.texasattorneygeneral.gov and click "Child Support Interactive" on the right hand side of the page.

    • IN PERSON - Use the interactive child support office map to find an office near you. Go to www.texasattorneygeneral.gov, select "Find a Location" in the Child Support dropdown menu.

  3. Update Your Information
  4. When contacting a child support office provide your:

    • Contact Information : phone number, email and mailing and residential address(es).

    • Financial Information : employer name and contact information, amount of wages or benefits you receive.

  5. Explain Your Current Situation
    • Are you in transitional housing? Explain how much is taken automatically from your pay check for transitional housing.

    • Are you completing special terms of parole or probation? Explain whether those terms limit the number of hours you can work. For example, are you in mandatory treatment program or Substance Abuse Felony Punishment Facility (SAFPF) program?

    • Are you under geographical restrictions? Explain whether you are prohibited from leaving your county of residence.

  6. Ask For Available Services
    • Ask for a Review and Adjustment Packet if you want to find out whether your child support amount can be changed.

    • Ask if your case qualifies for a Child Support Review Process. The Child Support Review Process is one way to get your child support court order changed without going to court.

    • Ask about local services like shared parenting (access and visitation), military/vetern assistance (HEROES project), or help for unemployed non-custodial parents (NCP) who have child support debt (NCP choices).

  7. Stay in Touch
    • Update the child support office as soon as you find employment so that a wage garnishment can go to your employer and automatic child support payments can be made.

    • If you asked for a review of your case, stay in touch with the office and be sure to provide all necessary information.

If you have any additional information or advice for people owing child support, please feel free to contact us by using the contact form by clicking here.

For information and support to assist felons and reduce recidivism, visit Felon Helper today!